Xbox Player Wins Lawsuit Against Microsoft

It isn't a lot, but they couldn't just brush him off. Xbox player wins lawsuit against Microsoft to get his account back plus $400 - Dexerto

His Microsoft account was hacked. When he contacted support, they said, "Yep, hacked." Then they

The account belonged to a Reddit user called Ordo_Liberal, who spent three months documenting the ordeal online. His Microsoft account was compromised despite two-factor authentication being active, and when he contacted support, the company confirmed that “unauthorized access occurred” before informing him that “we are unable to modify or restore the security settings once they’ve been updated.”

The suspended his account. They told him, he would have to purchase every game, movie, whatever he had purchased associated with that account again. Too bad, so sad.

He sued and won in a Brazilian court.

For any Minecraft purchases tied to the account, the email went further still: “the game cannot be recovered. A new purchase will be required on a newly created account.” That response, apparently, was the wrong thing to say to someone living in Brazil, a country with strong consumer protection law.

Click thru for the details, or see Mutahar's video linked below.

Hat tip to the Mutahar at SomeOrdinaryGamers and his video Huge Win Against Microslop...