Based on a bogus email, in which he pretended to be a cop. Verizon Gave Her Data to a Stalker. ‘This Has Completely Changed My Life’
“Verizon royally fucked up,” Poppy told me in a phone call. “There’s no way around it.” Verizon, she added, was “100% at fault.”
Verizon handed Poppy’s personal data, including the address on file and phone logs, to a stalker who later directly threatened her and drove to an address armed with a knife. Police then arrested the suspect, Robert Michael Glauner, who is charged with fraud and stalking offenses, but not before he harassed Poppy, her family, friends, workplace, and daughter’s therapist, Poppy added. 404 Media has changed Poppy’s name to protect her identity.
And while this story is about Verizon, fraudulent emergency data requests (EDRs) are a problem generally. Most companies don't even try to verify with the police department to see if the request is legitimate. "We're trying to help!" Giving personal information to a stalker is about as far from "helping" as I can imagine.
There were problems with the "warrant" provided by the stalker, but that didn't stop Verizon from providing the data.
Despite the request not being legitimate, Verizon eventually provided Glauner with the data on October 5, which included Poppy’s address on file and phone logs. What followed was a wave of harassment against her family and others.
A Verizon representative had the nerve to actually write that the stalker also victimized Verizon. So Verizon is the victim here. Or something.
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